Located in Southfield, Michigan, Clayton & McKervey is an international accounting firm focusing on growth-driven, middle-market companies that compete in the global marketplace. As specialists in all aspects of interna-tional accounting and tax matters, Clayton & McKervey provides knowledgeable expertise for companies in Michigan that work globally or foreign companies conducting work within the United States.
Clayton & McKervey installed its first Kyocera multifunctional printer from Prime Office Innovations in 2010. Since that time, Prime is proud to have placed a total of seven mfp and printer solutions, including most recently, a Kyocera TASKalfa 6550ci full color multi-functional printer. The existing machine had been installed for nearly five years and had run 1.5 million images. Reliability and quality were becoming major issues.
Prime Office Innovations conducted a close review of the current maintenance and supplies costs of the existing equipment. Prime determined that implementing a new Kyocera TASKalfa 6550ci would not only immediately address uptime and quality issues, but also reduce operating expenses by 39 percent! Janet Belbeck of Clayton & McKervey comments on her experience:
"We first started working with Prime Office Innovations about three years ago when we were shopping for a new color copier/scanner. We were so impressed with Kevin Macklem's presentation (and loved that he spoke to us in non-technical terms) that we decided we wanted to work with them for that machine and potential future machines. Since that decision, we've added a black & white multi-purpose machine, three printers, and our newest Kyocera 6550ci, a color copier/scanner. All of the machines function great. One of our favorite features on the machines is the dual scanner. The machine scans both sides of the paper on one pass through, which really cuts down on jamming and increases speed.
We also take advantage of FM Audit, which allows Prime Office to monitor our machine counts and send toner when we need it. We don't have issues often, but when we do, Kevin and his team are quick to respond. The customer service we receive from Prime Office has been spectacular!
It's always a pleasure to work with the folks at Prime Office. From sales to delivery to the training part of the process, everyone is great. It's like working with friends."
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